Not going to this vet anymore for many reasons the least of which is that I was lied to. Found out just how poor the care was when I went to another vet for a problem these guys said they resolved but didn't. Lots of $$ wasted unfortunately. And this vet up sells a lot. Pushes Science Diet prescription food which has very poor reviews online. Vet insisted I buy a bag of this food and when I got home, I was it was expired! Medications are extremely high-priced. And never know what the bill is going to cost as they are not discussed in advance. The vets I've seen here are always in a rush and time is not taken to answer questions fully. My pets deserve better.
I brought in my dog for a suspected bladder infection. As I was working. I filled out the paperwork when I left my dog and specified that I wanted them to call before running additional tests. This did not happen. And though the Dr. was very nice on the phone, I was shocked when I picked up my dog and told the bill was over $300.
Awesome staff that love animals and love to help you
Really, really great team with excellent service. Enjoyed the care for years and will recommend to all our friends.
The staff is knowledgeable and cared for our dog well, and the facilities are nice. However, there is a lot of upselling and some of the doctors made us feel like irresponsible pet owners for things like our dog having an ear infection. We switched to a different clinic and are happier there.
Heartland Animal Hospital is a US Veterinary Care based in Owatonna, Minnesota. Heartland Animal Hospital is located at 1220 E Frontage Rd, Owatonna, MN 55060, USA.
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