I hired Steve to do a basement rough in. We discussed putting shut off valves on the water supply lines and the installation of a tub drain. The work passed the inspection but he didn't install the shut off valves and the drain was in the wrong location. When I notified him of the problem, he became argumentative and condescending. He offered no attempt to make it right and moreover refused to admit he made a mistake even after I sent him a picture with a tape measure showing the error. I'm not a professional but I know you can't argue with a tape measure and win. I was very disappointed in his behavior and expected much better customer service from a small business owner.
Stoyk's Plumbing has performed plumbing work within our large manufacturing/industrial facility for years. Steve is great to work with, professional, and extremely reliable to meet critical schedules and demands of both operations and employees. Steve is great to help develop the right action plan and schedule up front, which allows all parties involved to rely on one another and avoid the unwanted surprises and disruptions. No one has been more responsive or reliable, even for the little things.
Stoyks Plumbing is a US Plumber based in Owatonna, Minnesota. Stoyks Plumbing is located at 1360 E Main St, Owatonna, MN 55060, USA.
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