Then they give me an estimate for hundreds $$$ for front end work that 'needs' to be done.
Excellent and well done. I love it when they are honest with you. I thought I needed a new battery and was prepared to get one with thus oil change and tire rotation. But, no..they tested mine out and everything was good! Thanks guys, for the quick and honest service! I highly recommend this place!
Stay clear of these crooks!
I am always treated with curtousy an respect. Everyone is very knowledgeable an gives me options to choose what works for me. Store is always immaculate an inviting! I would recommend to anyone who needed quality affordable car care!
They wanted me to buy a new tire at over $100 when all it needed was a patch in the tread area. Totally repairable!
A few months back my wife had a slow leak in the tire of her vehicle. Brought it to Firestone and they said there was a nail in the tire, but they said they couldn't patch because it was too close the wall of the tire or something. They told her she would need to buy a new tire. We took the car to another shop and they patched the tire with no problems.
I needed a patch in my tire as I picked up a nail in it. This place proceed to tell me the tire was unrepairable because there was a gash in the sidewall.
BEWARE! These are the kind of shops who give the good guys a bad name!
They went out of their way to get us going on a Sunday, and the quality of work was excellent. Our car broke down outside of Owatonna late on a Saturday night due to an alternator going bad. By the time they opened at 8am they'd already verified the problem was the alternator, and Levi (who I had contact with) said he'd try to track down an alternator for me... ON A SUNDAY. Despite the warehouse being closed Levi was able to convince someone he knew to open the warehouse, and get the only available alternator. He also advised me that my tires were shot, and gave me a great price on replacements (the tires were definitely on their last road trip). I can't thank Levi, and the mechanic for going out of their way, doing great work, and helping a couple of Iowans get home so we could keep our jobs. Thank you!
As a previous Auto Repair Facility owner (AutoMax Burnsville) guys like this make us honest shops work very hard to over come the negative stereotypes of shops like this that rip customers off.
Firestone Complete Auto Care is a US Car Repair based in Owatonna, Minnesota. Firestone Complete Auto Care is located at 102 N Oak Ave, Owatonna, MN 55060, USA.
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